World Wide Shipping

Hours: Mon-Fri 9am - 4pm PST
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Shipping and Ordering Information

SHIPPING COSTS: We calculate shipping rates to match the QuickCost function on the UPS website, and the "rate finder" function on the FedEx website. *Shipping is per order ... one item or many items by weight.*

Shipping Methods within United States:
Domestic Shipping Deadline is 3:00 PM, Weekdays - Pacific Coast Time (USA).
  • FedEx First Overnight
  • FedEx Priority Overnight
  • FedEx Standard Overnight
  • FedEx 2nd Day Air
  • FedEx Express Saver
  • FedEx Ground (See Transit Times)
  • UPS Next Day Air
  • UPS 2nd Day Air
  • UPS Three Day Select
  • UPS Ground (See Transit Times)
  • APO, FPO and Territories : Flat Rate of $10.00 per 5 lbs increments.

International Shipping Methods:
International Shipping Deadline is 1:00 PM, Weekdays - Pacific Coast Time (USA).
  • FedEx International First
  • FedEx International Priority
  • FedEx International Economy
  • UPS Canada Ground Standard
  • UPS Worldwide Express (Any non-US destination fast as possible)
  • UPS Worldwide Saver (Any non-US destination guaranteed 1 - 3 days)
  • UPS Worldwide Expedited (Most non-US; slower, saves a bit)
Additionally you may use your own companies carrier (DHL, FedEx or UPS account) no extra fees will be applied.

UPS Ground Transit Times
Business days in transit from: PETALUMA, CA 94952
UPS Ground Map

FedEx Ground Transit Times
Business days in transit from: PETALUMA, CA 94952
Fedex Ground Map
FedEx Map Legend

We have shipping difficulties to: Argentina, Brazil, Chile, Paraguay and to India, Pakistan, Iran and many countries in Africa. These countries' customs services may not recognize their countries' Global Agreement on Trades and Tarrifs (GATT) and/or North American Free Trade Agreement (NAFTA) and may charge exorbitant taxes, tributes, tithes and other extraneous fees or otherwise reroute your shipment. If you reside in these countries we suggest you contact your local customs authorities for clarification.

*Generally if UPS, DHL or FedEx services are available in your country, we can ship. does not and will not pay any import duties, regional or local sales or VAT taxes, tithes or tributes. All items in our catalogs are shipped as "Commercial Samples" and fall under the NAFTA and GATT treaty guidelines as "High Technology Digital Electronic Accessories, Service and Repair Parts" and as such are supposed to be "duty free" by the GATT and NAFTA Agreements. There are no DOD complications with any of the products in our catalogs.

Regular shipping policies: has discovered that UPS, FedEx and DHL can provide reliable delivery in Canada, all of European and Pacific Basin Countries and to many other world wide locations. We suggest that our "off shore" customers consider the UPS International Services, DHL and FedEx Services as the primary alternatives for small and large shipments. We have had experience shipping to such countries as South Africa, Saudi Arabia, Austria, Australia, Belgium, Denmark, Hong Kong, Israel, Japan, England and all of the UK including Canada and the British Virgin Islands, Taiwan, Scotland, Sweden, Norway, Ireland, France, Germany, Latvia, Slovakia and many more ... and have encountered little difficulty shipping via these carriers.

We will ship via Federal Express (Fedex), recipient pays (that is your company as recipient) on special request. (We will ship via US Global Priority Mail (Insured), only upon special request, as US and International Mail Services have NO RELIABLE SHIPMENT TRACKING FACILITY.)

We are authorized UPS, DHL and FedEx shippers.

All shipping times are dependent on product availability and may be subject to inspection delays.

Additional Information:

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